Hospitality Specialist

Job Summary:

Chick-fil-A of Austin Peay is looking to hire individuals with expertise in the hospitality sector. The Hospitality Specialist position at Chick-fil-A of Austin Peay is not just about having a job; it's an opportunity to thrive as a professional in the field of hospitality and receive a competitive salary. Working directly under an independent Operator, Hospitality Specialists can gain valuable life experiences beyond merely serving top-quality products in a welcoming atmosphere. For individuals seeking a supportive work environment with genuine prospects for career advancement, Chick-fil-A of Austin Peay is the perfect place. Chick-fil-A provides equal opportunities for individuals of all ages and backgrounds, with no prior experience necessary.

Responsibilities:

• Carrying out responsibilities and affirming that merchandise and customer encounters uphold the Chick-fil-A brand, values, and the Operator's vision.
• Prioritize efficient task completion and operational excellence by working with a sense of urgency.
• Ensuring compliance with Chick-fil-A protocols, your tasks include prepping, putting together, and serving items at the food stations.
• Ensure clear and concise communication with fellow Hospitality Specialists and managers.
• Endure standing for up to 5 hours at a time.
• Elementary arithmetic and gauging proficiencies.
• Uphold the sanitation and safety standards of the restaurant by engaging in activities such as mopping, sweeping floors, emptying trash, cleaning, and maintaining equipment.
• Greeting guests with courtesy is essential, even when your focus is on kitchen tasks.
• Offloading goods from delivery vehicles and positioning them in the correct storage areas.
• Able to lift loads weighing up to 45 pounds.
• Keeping a professional appearance by grooming well and dressing smartly at all times.
• Abide by the designated serving amounts, benchmarks for excellence, and scrutiny criteria.

What We Look Forward to from You:

• If you are apprehensive about the difficulties of serving others, it may be beneficial to explore other employment opportunities.
• Work towards being a seasoned hospitality professional, not just a casual amateur.
• Timeliness is crucial, so ensure your presence at work as scheduled, without delay.
• Ensure a replacement is organized in case you are unable to attend your scheduled shift.
• Accepting a position that involves working nights and weekends indicates a commitment to fulfilling responsibilities during those less typical times.
• We anticipate a commitment to truthfulness and moral principles in all your endeavors while you are here.
• Every instance of your work should be accompanied by a fantastic attitude.
• Recognize missteps and shoulder the responsibility to enhance oneself.
• Show appreciation for the efforts of your teammates.
• Quickly and competently resolve conflicts while upholding a high standard of professionalism.
• By valuing and treating our guests and Hospitality Specialists with dignity, respect, and honor, you exemplify going above and beyond in your role.

Our promise to you is steadfast and unyielding:

• Investing in you entails cultivating a positive attitude in our interactions
• Establishing a safe working space is crucial.
• Creating paths for advancement based on your accomplishments and our operational demands.
• Enjoy a meal at no cost for each shift exceeding a six-hour duration.
• The objective is to provide flexible scheduling within reasonable limits and in conformity with scheduling criteria.
• To inspire you to excel in your service through various incentives!
• Attend training sessions led by supportive leaders who demonstrate a genuine interest in your professional advancement and personal success.
• Equipped with a distinct plan for development and resources to excel in leadership endeavors.
• Potential to gain valuable knowledge from a high-growth, widely recognized, and esteemed brand.
• Predictable schedule.
• Sundays off!

Job Benefits:

• Point University offers tuition waivers for eligible students
• After three months of continuous full-time employment, a pay raise is granted in accordance with company policy
• Each year, full-time staff can receive a 3% raise
• Employer Healthcare Contributions
• Comprehensive Insurance Coverage
• There is a provision for 40 hours of Paid Time Off for all employees, with full-time staff having the potential to accumulate up to 120 hours
• Scholarship Opportunities
• Leadership Development
• Chaplaincy Services
• Flexible Scheduling
• Free Break Meals
• Sundays OFF

Requriments:

• Opening shifts can begin as early as 4 AM and end no later than 2 pm.Must be 18 years of age or older.Must meet plan eligibility requirements.
• The Operator has full authority to decide on raises and overtime allowances, taking into account business results, employee contributions, and program qualifications. It should be noted that requirements may be adjusted at any time without advance notice.

Company Information:

Truett Cathy, the founder of the company, implemented the practice of closing on Sundays back in 1946, a tradition that is still followed today. By choosing to close his restaurant on Sundays, Truett Cathy aimed to allocate a day for relaxation and prayer for himself and his Hospitality Specialists, a principle that remains an integral part of the company's culture.