Artisan Baker

Job Description:

The position of a Artisan Baker involves the creation and embellishment of cakes, tarts, pastries, and custom orders. You will utilize your creative talent to build and finish all specialty bakery goods, making certain that every detail is executed flawlessly.

Your responsibilities as a Artisan Baker will require you to create baked goods that are consistent with our brand image and quality standards, as well as support the front of house team in delivering exceptional customer service.

Promoting notable companywide, regional, and store programs and initiatives is an integral part of the job, and as such, it is important to ensure strict compliance with all relevant Food Safety and compliance duties required in the department while supporting our Core Values and objectives.

Job Responsibilities:

• Put together, occupy, and improve bakery products, cakes, and tarts as specified by the customer.
• Maintain ample product by modifying production sheets after completing production and spoilage records according to standardized procedures.
• Prioritize the production inventory and recommend any adjustments as needed.
• Flaunt the merchandise tastefully and exhibit them in the sales display to satisfy and enjoy potential clients. Inspect product quality to ensure their freshness and adhere to the correct protocol for rotating the products within the showcase.
• Pair apprentices with experienced decorators as mentors. This will provide a valuable learning opportunity and help build teamwork.
• Conceptualize unique cake ideas that reflect the customer’s personality and vision, elevating their celebration to a new level.
• Deliver prompt and effective customer service that exceeds customer expectations by utilizing suggestive selling methods, responding promptly to phone calls and pages, and catering to their needs swiftly.
• Maintain or guarantee the sustenance of an unpolluted and sanitised workspace and shopping precinct; stick to Whole Foods Market's regulations and safety rules to ensure the equipment remains in excellent condition.
• Ensure the business day starts, continues, and ends smoothly by fulfilling the assigned duties with precise signage and pricing.
• Accomplish any additional responsibilities given.

Skill Requirements:

• Possessing advanced cake and pastry decorating skills, with command over intermediate-level piping techniques and a unique ability to design attractive floral patterns and delicate borders.
• To produce visually appealing buttercream creations that will attract consumers, one must know about color palettes and how they work.
• The capacity to apply various kinds of frosting properly, such as Swiss Buttercream, American Buttercream, Ganache, Cream Cheese Icing, Whipped Cream, Chantilly, German Chocolate Icing, Fudge Icing, and multiple Meringue variations, is an indispensable proficiency for any pastry chef.
• Effective time management and organizational skills are necessary when combined with the ability to follow recipes, directions, and procedures.
• Updated safety tips for operating equipment, tools, and knives.
• When converting between Celsius and Fahrenheit, you should know the formulas for each. To convert C to F, multiply by 9/5 and add 32. To convert F to C, subtract 32 and multiply by 5/9.
• A great team member possesses excellent communication skills and a willingness to work alongside others.
• Being proficient in delivering information in a clear and respectful manner to colleagues, patrons, and suppliers is important.
• Customer service expectations and standards must be met in every interaction with clients, vendors, and team members for the business to thrive.
• Possessing a strong sense of professionalism and expertise in working quickly while prioritizing and executing tasks with urgency.

Experience:

• Retail or restaurant experience of 6-12 months minimum is a requirement.
• Meet the qualifications of concluding the Bakery Decorator Apprentice course or gaining analogous practical knowledge.
• Having prior experience in a bakery or supermarket is favorable.

Specific physical requirements and working conditions are a necessary part of this job:

• The candidate must exhibit the necessary strength to lift a maximum of 50 pounds.
• The amount of time spent on one's feet during an 8-hour workday can range from 6 to 8 hours, depending on the job requirements and responsibilities.
• The act of using the hand for a task can involve employing techniques such as holding, manipulating delicately, applying force through pushing, or pulling objects.
• The physical requirements of work involve carrying out different movements, such as bending, twisting, squatting, and reaching, among others.
• The utilization of cleaning agents that have been approved by the Food and Drug Administration requires detailed evaluation and proper handling.
• High temperature environments exceeding 90 degrees Fahrenheit can cause damage to goods that are sensitive to heat.
• Proficient in managing work responsibilities in both wet and dry situations.
• The post requires candidates to be open to flexible scheduling that might involve working on weekends, holidays, or night shifts.
• Mastery in handling and operating knives, box cutters, electric pallet jacks, and other heavy tools and equipment.
• Ladders could potentially be required.

The purpose of this document is to provide an overview of the key responsibilities for this role and is not intended to be an all-inclusive job description. As you progress through the job levels, additional duties may be added. Additionally, requirements for this position may vary based on location, business conditions, and company needs. To be considered for promotion, you must first demonstrate success in your current position, and promotions will only be granted if it is in the best interest of the company and if you are the most qualified candidate. While milestones such as obtaining advanced degrees and certifications are valuable, they do not automatically guarantee a promotion.

Our company culture is committed to ensuring that each team member is accorded an equal opportunity to thrive and succeed in their careers. We recognize and value diversity as a strength and take deliberate steps to promote inclusivity within our teams.