Front-of-House Team Member

Job Summary:

Chick-fil-A of Austin Peay is seeking hospitality professionals. At Chick-fil-A of Austin Peay, the Front-of-House Team Member role is more than just a job, it's an opportunity to be a hospitality professional and earn a premium wage. In addition to working directly for an independent Operator, Front-of-House Team Members gain life experience that goes far beyond just serving a great product in a friendly environment. If you are looking for a great work environment with true career opportunities, then Chick-fil-A of Austin Peay is the place for you. Chick-fil-A is a great opportunity for people of all ages and backgrounds, and no experience is necessary.

Responsibilities:

• Carrying out assignments and ensuring that merchandise and guest satisfaction adhere to the Chick-fil-A brand, culture, and the Operator's vision.
• Striving for efficiency and operational excellence involves working with urgency to complete tasks effectively.
• Complying with Chick-fil-A standards, your role will encompass getting products ready, arranging them, and delivering them to the food stations.
• Establish a foundation of clear and open dialogue with Front-of-House Team Members and managers.
• Withstand standing for up to 5 hours continuously.
• Primary arithmetic and dimensioning abilities.
• Preserve a hygienic and secure restaurant setting through tasks like floor mopping, sweeping, trash removal, cleaning, and equipment maintenance.
• Greet guests courteously, even if you are occupied with tasks in the kitchen.
• Loading off supplies from delivery trucks and arranging them in the allocated storage spaces.
• Having the capacity to lift loads up to 45 pounds.
• Ensuring a professional appearance through well-maintained grooming and consistently appropriate dressing.
• Comply with the specified serving quantities, excellence standards, and scrutiny guidelines.

This implies the specific requirements or outcomes that we expect you to provide:

• Should the arduous nature of serving others be a source of worry for you, it may be advantageous to consider other career options.
• Aim to thrive as a professional in the hospitality industry, rather than remaining at an amateur level.
• Adhere to your work schedule diligently by being punctual and present without exception.
• Plan for someone to fill in for you if you cannot work your scheduled shift.
• A job that requires working during nights and weekends means being prepared to fulfill work duties during those designated times.
• It is essential that you maintain a high standard of honesty and integrity in all your interactions within this context.
• A superior attitude is a prerequisite for your performance in any task.
• Own up to faults and commit to taking responsibility for personal development.
• Highlight the importance of sharing credit with Front-of-House Team Members.
• Address conflicts promptly and respectfully in a professional manner to mitigate further escalation.
• Your commitment to showing honor, dignity, and respect towards guests and Front-of-House Team Members reflects your dedication to exceeding expectations in your role.

You can rely on our unwavering commitment to you:

• Our focus is on investing in a constructive attitude towards you for mutual benefit
• Creating a safe place for employees to work is imperative.
• Extending possibilities for career growth reflecting your performance and our operational priorities.
• In return for working six hours or more, enjoy a free meal.
• The priority is to support adjustable scheduling within appropriate limits and in adherence to scheduling guidelines.
• To encourage you to go the extra mile in your service by providing incentives!
• Enjoy individualized coaching from leaders who are genuinely concerned about your progress and overall happiness.
• Offered a transparent path for development and equipped with resources to succeed in advancing through leadership.
• Chance to learn essential skills from a swiftly expanding, highly regarded, and acclaimed brand.
• Predictable schedule.
• Sundays off!

Job Benefits:

• Obtain a tuition waiver for your college education through Point University
• Full-time workers can anticipate a salary enhancement following 90 days of employment
• Full-time workers are entitled to an annual 3% salary boost
• Employer Healthcare Contributions
• Comprehensive Insurance Coverage
• Full-time personnel are eligible for Paid Time Off, beginning at 40 hours, and potentially reaching up to 120 hours
• Scholarship Opportunities
• Leadership Development
• Chaplaincy Services
• Flexible Scheduling
• Free Break Meals
• Sundays OFF

Requriments:

• Opening shifts can begin as early as 4 AM and end no later than 2 pm.Must be 18 years of age or older.Must meet plan eligibility requirements.
• The provision of raises and overtime is contingent on the Operator's discretion, taking into account business outcomes, employee appraisals, and adherence to program parameters. Kindly note that these expectations may be altered without formal notification.

Company Information:

Since its inception in 1946, the company has adhered to the practice of closing on Sundays, a tradition that originated with founder Truett Cathy. By choosing to close the restaurant on Sundays, Truett Cathy sought to create a dedicated day for himself and his Front-of-House Team Members to relax and engage in spiritual activities, a tradition that continues to be honored within the company.