Job Summary:
As a Team Member at Popeyes®, you will be at the heart of delivering exceptional experiences to our guests. Whether you're greeting customers, preparing Popeyes' iconic hand-battered fried chicken, or serving up our bold Louisiana flavors, you’ll have the chance to make a difference. This is a fast-paced role where your enthusiasm, dedication, and passion for great food and guest service will shine. If you thrive in a team environment and are excited to learn and grow with a renowned brand, we want to hear from you!
Responsibilities:
- Guest Interaction: Greet and welcome guests with a friendly and positive attitude, ensuring a memorable Popeyes experience.
- Order Preparation: Prepare Popeyes’ famous Cajun and Creole dishes including hand-battered chicken, chicken tenders, and fried shrimp, following strict quality standards.
- Team Collaboration: Work together with your team members to keep operations smooth and efficient, ensuring quick service even during busy times.
- Maintain Cleanliness: Ensure that the kitchen and dining areas are clean and meet Popeyes' high standards of sanitation and safety.
- Stock and Inventory: Assist in stocking and organizing kitchen supplies to ensure all ingredients are available for food preparation.
- Customer Service: Address customer inquiries and resolve any issues promptly and professionally, always aiming to exceed guest expectations.
- Food Safety: Adhere to food safety guidelines, ensuring all products are prepared and served in a safe and hygienic environment.
- Learn and Grow: Participate in training and development programs to improve your skills and advance your career at Popeyes.
Qualifications and Experience:
- Experience: Previous restaurant or customer service experience is a plus, but not required. We’re more interested in your passion for serving great food and guests!
- Skills: Strong communication skills with the ability to work well in a fast-paced, team-oriented environment.
- Work Ethic: A positive, energetic attitude with a commitment to delivering high-quality food and excellent customer service.
- Flexibility: Willingness to work flexible hours, including evenings, weekends, and holidays as needed.
- Physical Requirements: Ability to stand for extended periods, lift moderate amounts of weight, and work in a fast-paced environment.
Benefits:
- Competitive Pay: Competitive hourly wage with the potential for performance-based incentives.
- Employee Discount: Enjoy discounts on your favorite Popeyes meals.
- Career Growth: Opportunities to advance within the company with training and development programs.
- Health & Wellness: Access to health, dental, and vision insurance (for full-time employees).
- Flexible Scheduling: Balance work with your personal life with flexible shifts.
- Paid Time Off (PTO): Paid vacation days to help you recharge.
- Positive Work Environment: Work in a fun, fast-paced environment where teamwork and collaboration are at the forefront.
About Popeyes:
Founded in 1972, Popeyes® has built a rich culinary legacy, bringing bold and flavorful New Orleans-style fried chicken to the world. From its humble beginnings with founder Al Copeland to becoming one of the largest chicken quick-service restaurants with over 3,300 locations globally, Popeyes continues to honor the Cajun and Creole flavors of Louisiana. Known for our hand-battered chicken, chicken tenders, fried shrimp, and a variety of regional specialties, we’re proud to serve up the flavors the world craves.
As a franchisee-owned business, Popeyes is committed to providing a dynamic, supportive environment where team members can thrive and build long-term careers. Whether you're just starting out or looking to grow your career in the restaurant industry, Popeyes is the place to be.