Catering Support Specialist

Job Summary:

The Chick-fil-A Team Member position is essential for driving business performance and shaping the organizational culture, requiring a solid operational background, a focus on hospitality, and a commitment to employee development. As a valued business partner, you will oversee a diverse team while ensuring adherence to Chick-fil-A's exceptional standards in customer service, food quality, and community involvement. The Chick-fil-A Team Member plays a crucial role in achieving company objectives and fostering a culture of excellence, making it an ideal role for individuals with operational proficiency, a dedication to customer satisfaction, and a passion for team growth.

Responsibilities:

• Direct and oversee the daily operations and functional departments within the restaurant
• Foster the growth and success of a high-performing team of leaders and staff members by offering mentorship and support
• Deliver exceptional service to guests and uphold the renowned hospitality standards of Chick-fil-A
• Follow all rules established to maintain food safety, quality control, and cleanliness protocols
• Improve revenue growth, profitability, and operational performance
• Assume responsibility in fostering community participation and keeping up a positive public standing
• Assist in the execution and implementation of organizational strategies, policies, and training programs
• Make decisions based on ongoing performance evaluations and data insights
• Embody and endorse the fundamental ideals and goals of Chick-fil-A
• Coordinate efforts with the Owner/Operator to achieve mutual business aspirations

Qualifications and Experience:

• Applicants need to demonstrate a minimum of five years of leadership experience, preferably within retail or hospitality settings
• Availability for full-time work, which may involve early mornings, evenings, and weekends to meet job obligations
• Proven effectiveness in steering, instructing, and facilitating the development of others
• Strong communication capabilities and adept interpersonal interactions are fundamental proficiencies
• Demonstrating a hospitality-driven attitude, self-understanding, and a willingness to evolve are crucial in this industry
• Trustworthy transportation and a willingness to commit to working more than 45 hours weekly are expected

Benefits:

• Yearly total compensation of $70,000–$80,000 or exceeding, with premium pay being a significant component
• Profit sharing opportunities
• Insurance plans that cater to health, dental, and vision requirements
• Life insurance coverage
• The yearly amount allocated for tuition assistance and scholarships reaches up to $2,500
• Employees are granted paid time off and personal days as part of their benefits package, allowing them to take time away from work without losing out on wages
• Free food available for employees while they are on duty
• Take advantage of the flexibility offered in scheduling to ensure a balanced work-life routine, including having Sundays available for rest and relaxation
• Education in leadership coupled with ongoing advancement
• Prospects for advancing in one's career and securing promotions
• Employee recognition events and corporate gatherings to honor and value the workforce
• Ensuring that the work environment is secure, tidy, and uplifting is vital for employee satisfaction
• Engaging with the community and cultivating a purposeful organizational environment

Salary:

Compensation levels fall between $70,000 and $80,000 annually, but can surpass this range through performance-based incentives, according to experience.

About Company:

The core fabric of Chick-fil-A is woven with a strong sense of purpose that elevates it above being just a food service entity. Esteemed for its unwavering commitment to service excellence, warm hospitality, and community involvement, the brand has garnered significant respect. The distinct setup of having individual franchises managed by local owners fosters a culture that values people above all, fostering a climate that encourages innovation and individual empowerment.

Chick-fil-A's mission is to become The World's Most Caring Company by leaving a lasting impression on everyone we connect with. We are dedicated to providing exceptional customer service, nurturing leadership qualities, and practicing conscientious resource management.