Job Summary:
The Chick-fil-A Team Member at Chick-fil-A plays a pivotal leadership role, driving business performance and culture. This high-level position is ideal for someone with strong operational knowledge, a hospitality mindset, and a passion for people development. As a partner in the business, you will lead a dynamic team while maintaining Chick-fil-A's high standards in service, food quality, and community involvement.
Responsibilities:
- Be responsible for the supervision of the restaurant’s daily activities and functional components
- Create and lead a strong leadership team and employees while providing mentorship and development opportunities
- Maintain Chick-fil-A's expectations for hospitality excellence by providing exceptional guest service
- Meet all expectations regarding the adherence to food safety, quality standards, and cleanliness guidelines
- Achieve growth in sales, profitability, and operational excellence
- Be at the forefront of promoting community involvement while safeguarding a positive public image
- Aid in supporting and carrying out the company's strategic plans, policies, and training initiatives
- Use data-driven assessments to guide decision-making processes
- Support and uphold the core principles and mission of Chick-fil-A
- Establish a working relationship with the Owner/Operator to drive towards common business goals
Qualifications and Experience:
- Candidates should possess a minimum of five years of leadership experience, with a preference for those with a background in the restaurant or retail fields
- Being on hand and accessible at all times, including mornings, evenings, and weekends when the need arises for work responsibilities
- Demonstrated success in spearheading, training, and cultivating individuals
- The importance of strong communication and interpersonal skills cannot be overstated
- A hospitality professional should embody a customer-oriented outlook, self-awareness, and a dedication to personal advancement
- Reliable means of commuting and a readiness to dedicate at least 45 hours each week are vital
Benefits:
- Total compensation package with premium pay totaling $70,000–$80,000 or higher each year
- Profit sharing opportunities
- Comprehensive insurance coverage including health, dental, and vision benefits
- Life insurance coverage
- There are opportunities to receive financial aid for education, including scholarships, with a cap of $2,500 per year
- Paid time off and personal days are provisions that offer employees the flexibility to take time off for personal reasons while still receiving their usual pay
- Complimentary dining options offered to staff during their shifts
- Benefit from the option to create a personalized timetable that includes having Sundays off to recharge and rejuvenate
- Continuous growth and training for leadership roles
- Potential for career elevation and the chance to climb the corporate hierarchy
- Company-sponsored parties and events aimed at appreciating and recognizing employees
- Creating a positive work atmosphere that is safe, sanitary, and boosts morale is fundamental
- Actively participating in community initiatives and nurturing a culture driven by core beliefs
Salary:
Based on one's experience and the ability to meet performance goals, the yearly income can be in the range of $70,000 to $80,000 or higher.
About Company:
Chick-fil-A's brand essence transcends mere food provision, embodying a holistic approach centered on its core mission. It enjoys a high reputation in the American dining scene due to its steadfast focus on delivering exceptional service, fostering a welcoming atmosphere, and actively participating in community initiatives. The decentralized nature of the business, with local ownership of each restaurant, instills a strong sense of entrepreneurship and prioritizes a people-centric philosophy.
At Chick-fil-A, our objective is to stand out as The World's Most Caring Company by impacting all individuals we encounter in a positive way. We focus on delivering top-notch customer service, fostering leadership skills, and managing resources responsibly.