Job Summary:
Being a Chick-fil-A Team Member entails assuming a significant leadership position within the company, responsible for enhancing business performance and nurturing a positive work environment. This critical role necessitates a strong grasp of operational functions, a service-oriented mindset, and a dedication to developing team members. As an integral part of the business, you will lead a dynamic team while upholding Chick-fil-A's rigorous standards in service quality, culinary excellence, and community engagement.
Responsibilities:
- Monitor and lead the operational activities across all functional areas of the restaurant
- Establish and nurture a high-achieving leadership cadre and workforce through mentorship and guidance
- Ensure top-tier customer service delivery and preservation of Chick-fil-A's hospitality benchmarks
- Comply with guidelines regarding food safety, quality assurance, and hygiene requirements
- Drive an increase in sales, profitability, and operational efficiency
- Drive participation from the community while upholding a strong public perception
- Support the company by helping to put into action its strategies, policies, and training initiatives
- Continually assess performance metrics to make informed choices
- Represent and advance the central values and vision of Chick-fil-A
- Partner with the Owner/Operator to establish shared business goals and objectives
Qualifications and Experience:
- Must have at least five years of experience in high-level leadership positions, with a preference for candidates with a background in restaurants or retail
- Required to be present and ready for work at any time, including mornings, evenings, and weekends as the situation demands
- Confirmed capability in leading, advising, and enhancing the skills of others
- Robust communication skills and effective interpersonal relationships are vital competencies
- Individuals in hospitality should prioritize a customer-centric approach, self-reflection, and a proactive attitude towards improvement
- A reliable mode of transportation and a promise to fulfill a minimum of 45 hours per week are necessary
Benefits:
- Premium salary offering between $70,000 to over $80,000 per annum included in the overall compensation package
- Profit sharing opportunities
- Coverage for health, dental, and vision services as part of an insurance package
- Life insurance coverage
- Eligible individuals can receive up to $2,500 a year in tuition assistance and scholarships
- Paid time off and personal days are allocated periods of leave that employees can take with compensation for their time away from work
- Meals provided at no cost for staff members during their work hours
- Experience the freedom of being able to tailor your work hours to suit your preferences and still have Sundays as a designated day off
- Continuous leadership development and training
- Opportunities for professional growth and upward mobility in a job
- Occasions designed to express gratitude towards staff members and formal gatherings hosted by the organization
- Providing a workplace that is safe, orderly, and promotes a sense of optimism is a key priority
- Involvement within the community and the promotion of a culture focused on having a defined mission and principles
Salary:
Earnings can exceed $80,000 per year, with a base salary falling within the $70,000 to $80,000 range, influenced by both experience and performance rewards.
About Company:
Chick-fil-A stands out for its principled approach that transcends the realm of culinary offerings. Recognized as a leading restaurant brand in the United States, it is synonymous with its core values of providing exceptional service, exuding hospitality, and actively engaging with the local community. By championing a model where each establishment is locally managed, a culture of entrepreneurship and prioritizing human connections is deeply ingrained within the organization.
Chick-fil-A aspires to be The World's Most Caring Company by leaving a positive influence on all those we encounter. Our commitment is evident in our customer service, leadership cultivation, and responsible resource management.